Q&A

For those in need of answers

SHIPPING?

At Altitude X, we understand the importance of timely and safe shipping for climbing apparel and equipment. To ensure that our customers receive their orders promptly and in perfect condition, we have devised a shipping strategy that combines physical meetups and international shipping. For customers within the country, we will arrange meetups in popular climbing gyms where they can collect their orders, or with regular shipping. We will rely on reliable and trusted shipping services for international orders to ensure that the orders reach our customers promptly and securely. We are committed to ensuring that our customers have a seamless and satisfactory shopping experience with us.

PAYMENT METHODS?

At Altitude X, we want to make it easy and secure for our customers to purchase climbing apparel and equipment. That's why we offer two payment options: Swish and card payment. Swish is a popular Swedish payment transfer service that allows for quick and seamless transactions, while card payment provides a familiar and trusted option for our customers. Whichever option you choose, you can rest assured that your payment information is safe and secure with us.

MANUFACTURING?

At Altitude X, we take great pride in the quality of our climbing equipment and apparel. We understand that climbers rely on our products to keep them safe and comfortable during their ascent, which is why we take manufacturing very seriously. Our products are not only made with the newest technologies, but also by hand with the utmost precision and excellence. We believe in combining traditional craftsmanship with modern techniques to create products that are both functional and beautiful. With our commitment to quality, you can trust that every piece of equipment and apparel from Altitude X is made with care and attention to detail.